Historically, peer review has been punitive, not embracing collegial performance improvement.
Developed for physicians by physicians, our Peer Review practice brings the processes, tools, and facilitation skills to help clients turn compulsory peer review processes into sustainable, high-value, trusted programs that are non-biased, resilient, metric-based, and focused on driving quality into the organization. We help turn "how did you make this mistake?" into "how can we improve?"
Pay for Performance
As part of a national strategy that is moving toward value-based medicine, healthcare organizations must aim for exemplary metric-driven outcomes, best practices, and patient satisfaction to mitigate financial risk and optimize revenue potential.
Lack of Confidence
The administration and/or board within many organizations lack confidence in the effectiveness of the Peer Review program resulting from poor performance metrics.
Perception of Bias
Individual case reviews tend to be subjective, time-consuming, resource-intensive, and conflict-engendering. Many organizations fail to use data as an objective measure of performance.
Mary Hoppa, MD, MBA
Mary Hoppa, MD, is the Vice President of Bylaws and Governance with Chartis Clinical Quality Solutions. She also oversees the peer review practice and brings more than 25 years of consulting and healthcare experience to the firm.
Raúl Zambrano, MS, MD, FAAFP, FACHE, MRO
Dr. Raúl Zambrano is a Senior Consultant with Chartis Clinical Quality Solutions. He brings more than 19 years of consulting and healthcare experience to the firm, particularly in the areas of credentialing, medical staff relations, hospital operations, quality improvement, coaching, and telehealth.