The MSP Institute

Medical Services Professionals (MSPs) play a crucial role in a healthcare organization’s internal structure. Their knowledge of policies, procedures, by-laws, peer review and credentialing of practitioners is critical to ensuring top-tier quality care and community trust. This course is designed to cover major topics that a novice MSP should have knowledge or awareness of in regard to their role.

Ambulatory Credentialing, Privileging & Peer Review Boot Camp

Chief medical officers, credentialing committee members, medical staff leaders, and medical services professionals will learn what the requirements are for regulatory and accreditation compliance in ambulatory care.

Clinical Compliance Fundamentals

Chief medical officers, chief executive officers, compliance officers and clinical transformational leaders will learn practical approaches to avoid common healthcare compliance challenges and pitfalls.

The Credentialing Solution

Targeting credentials committee members, medical staff leaders, and medical services professionals, this course will deepen your understanding about how to manage today’s most difficult credentialing and privileging issues.

CMO/VPMA Retreat

This course is designed to provide you with the management skills, knowledge, and realistic perspectives you need to perform the role of CMO/VPMA, arguably the toughest job in health care.

Diagnosing and Treating the Clinician Burnout Epidemic

Chief medical officers, chief executive officers, clinical transformation leaders, and department chairs will explore workable solutions for treating and preventing physician and clinician burnout.

Dyad Leadership Boot Camp

Develop and implement an effective dyad leadership structure and achieve a new level of partnership and performance.

Engaging with the Disruptive Physician

Learn how to handle disruptive physicians, create policies to pre-empt behavior issues, and review legal scenarios that can arise from challenging and complex situations.

Focused Solution: EMTALA

Chief medical officers, chief nursing officers, emergency medicine leaders, compliance officers and patient safety officers will be equipped with care-centered solutions for Emergency Medical Treatment and Labor Act (EMTALA) regulations.

Physician Leadership Institute

Participants will gain new knowledge and skills required for success in the medical director role. They will come away with practical tools to drive critically needed changes in provider performance, patient care processes, and enhancing the value chain.