Staffing shortages and pandemic-related process changes have resulted in rising patient safety issues, which has drawn the attention of CMS, state agencies, and The Joint Commission. Not only do health systems have to pass regular accreditation surveys but they must now deal with a rising number of state surveys triggered by patient complaints.
In a June Becker’s Hospital Review webinar, our compliance experts discussed the current focus on state survey agencies, practical approaches to addressing common pain points, and how to apply these approaches to improve patient safety.
During our presentation, many attendees had in-depth questions to discuss. Here, we’ve provided answers to the top questions from our audience. If you missed the webcast or want to revisit the material, please find a link underneath the Q&A.