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Coping with a “Surge Standard of Care”

9 minutes

As I write this post at the end of 2020, beginning of 2021, we are at the height of the COVID 19 pandemic. Hospital beds in Southern California, my home base, are filled. Patients overflow into lobbies and tents. Healthcare professionals are stretched, being asked to do things they’ve never done before. Specialty physicians such as plastic surgeons and radiologists find themselves staffing overcrowded emergency departments. Caregivers are practicing with licenses from other states. Professionals who’ve been away from the bedside for years are becoming reacquainted with providing care. Nurses are responsible for more patients than they ever were in the past. Many are finding themselves in unfamiliar territory, and unfamiliar situations are uncomfortable.

In my role as a Chartis Clinical Quality Solutions consultant, my team and I keep current with regulations, and we have ongoing interactions with regulators and accreditors to update and clarify our understanding. As such, some of our caregiver clients have been asking for insights into a few key questions resulting from working in unfamiliar and stressful circumstances during the pandemic.

These are difficult times – particularly for those who have been personally affected by this pandemic, and those who are selflessly caring for the sick. We hope this discussion sheds light on some common questions as care providers cope with an extraordinary worldwide challenge.


© 2022 Chartis Clinical Quality Solutions. All rights reserved. This content draws on the research and experience of Chartis consultants and other sources. It is for general information purposes only and should not be used as a substitute for consultation with professional advisors. It does not constitute legal advice.

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