Sally Pelletier is an Advisory Consultant and the Chief Credentialing Officer with Chartis Clinical Quality Solutions. She brings over 30 years of credentialing and privileging experience to her work with medical staff leaders and medical services professionals across the nation. She advises clients in the areas of medical staff accreditation and regulatory compliance, medical staff services department and centralized credentialing operations, and privileging redesign. She is also a frequent presenter, providing leadership development training for medical staff leaders and medical services professionals.
Sally serves on the faculty for The Credentialing Solution, a 3-day educational program for medical leaders and professionals. Her client engagements have included leading three system-wide initiatives to integrate and centralize credentialing across their respective enterprises and leading system-wide privileging redesign for several clients including a prominent NYC integrated health system.
Sally is a member of the National Association Medical Staff Services (NAMSS), New Hampshire Association Medical Staff (NHAMSS), and National Credentialing Forum, and she serves on the Editorial Advisory Board of the Credentialing Resource Center. With NAMSS, Sally has been an instructor and served on the Board of Directors, chairing the Bylaws Committee; the Credentialing Elements Task Force; and the Governance, Management, and Manpower Committee. In addition, her service as President of NHAMSS earned her the 2008 Excellence in Medical Staff Services Award.
She has authored and co-authored several industry publications including: “Core Privileges for Physicians: A Practical Approach to Developing and Implementing Criteria-based Privileges,” “The Medical Staff’s Guide to Overcoming Competence Assessment Challenges,” “Core Privileges for APPs: Develop and Implement Criteria-Based Privileging for Non-physician Practitioners,” and “Assessing the Competency of Low-Volume Practitioners: Tools and Strategies for OPPE & FPPE Compliance.”
Prior to joining Chartis Clinical Quality Solutions, Sally was the Medical Staff Coordinator at The Memorial Hospital in North Conway, NH.
Sally is a dual-certified medical services professional: Certified Professional Medical Services Management and Certified Provider Credentialing Specialist.